Manufacturer file

Gree

Source-scoped diagnostics for Gree ductless systems, heat pumps, controls, and documented fault codes.

CoveragePublished
References
2
Markets
United States, Europe
Equipment
Ductless mini-splits, Heat pumps, Multi-zone systems
How Gree reports faults

Gree systems show letter-and-number codes such as E6 or H5 on the indoor display, with the same code carrying different meanings across product families.

Product families

Series you may see on the label

Check the model number on the data plate against this list before using any code table. Definitions are published per family, not per brand.

VireoLivoSapphireTerraCrownMulti21+
Error codes

Gree code references

All manufacturers
Before you use a code table
  • Record the full indoor and outdoor model numbers from the data plate, not just the brand name.
  • Photograph the display while the code is showing. Some systems clear the code on power interruption and it can be difficult to reproduce.
  • Note what the system was doing when the code appeared: starting, running, defrosting, or idle. That context narrows the cause faster than the code alone.